Welcome to the Fitchburg State University Technology Help Desk Ticketing System. Please log in with your Falcon Key to submit a ticket, and a technician will reach out to you shortly.
If you need assistance with your Falcon Key (username and password for Gmail and Blackboard) or Web4 login, please call our 24-hour Call center at 978-665-4500 or 866-830-0518.
Walk-in Service is also available in Conlon, room 236.
Click here for our hours.
How to Submit an IT Help Desk Ticket